Cancellation policy

Pre-orders
Some products are offered as pre-orders before they’re in stock. The expected ship date is shown on the product page and in your order confirmation.

Cancelling a pre-order
You can cancel a pre-order any time before it ships for a full refund. Email trinidussay@gmail.com with your order number.

Payment
Pre-orders are charged at the time of purchase.

Delays
If the ship date changes, we’ll email you with the new date. You can then keep your order or cancel for a full refund.

Mixed orders
If your order includes both pre-order and in-stock items, the whole order ships together when the pre-order item is available, unless we tell you otherwise.

Once shipped
After a pre-order ships, our standard Return Policy applies.